Under 10 minutes during Canadian daytime, under 30 minutes overnight via the on-call desk.
Contact HawkTV
Message us, email us, or use the form. We aim to answer every enquiry within 24 hours, on every business day of the year.
Contact details
Our contacts
We are glad to answer questions about our premium channel lineup, installing IBO Player, or picking the right plan length.
- WhatsApp: +15144477860 — the fastest channel, 24 hours a day
- Email: [email protected]
- Address: 210 Dundas Street West, Suite 1900, Toronto, ON M5G 2E8, Canada
- Hours: open 24 hours a day, 7 days a week (Eastern Time)
- Official website: https://hawktv.ca
Already answered somewhere?
Our FAQ covers fifteen of the most common enquiries, and the setup guide resolves most technical blockers without waiting for a reply.
Looking to order?
No need to use this form — the order page takes you straight to an advisor with your plan already selected.
Response times
What you can expect from us
Under 4 hours on weekdays, under 12 hours at weekends and on statutory holidays.
Web form
Handled exactly like a WhatsApp message — an advisor comes back to you on the number you gave.
Resellers
Reseller program enquiries are handled within 24 business hours.